Members Advice

Overview

Telephone advisory services providing immediate advice on employee relations, OHS and service station issues.

Key Services

Timely advice

The Service Station Association’s Advice Line is a telephone advisory service, which provides timely and accurate advice and information on the following areas:

• wage rates
• award information and interpretation of Federal and State awards
• leave provisions
• unfair dismissal
• contract and employment issues
• recrutiment, termination and redundancy
• industrial disputes
• enterprise bargaining and Australian Workplace Agreements (AWA)
• workplace reform
• equal employment opportunity
• anti-discrimination legislation
• recruitment and termination
• human resource policies and procedures
• part time and casual employment
• ·overtime
• superannuation legislation
• ·occupational health and safety
• franchise agreements
• assistance with disputes with oil companies
• environmental assistance

The service is available between 9.00am and 5.00pm, Monday to Friday on 02 9016-9000.

The Member Advice Line currently handles over 1,500 calls each year.

For further information about the Service Station Association’s Member Advice Line contact the MTA NSW Division Manager